Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Sunday, February 05, 2017

Surrender

"Is this the snowflake that attacked you?"

I surrender. I'm getting out of the sandbox. I don't want to play nice. There is no way you are getting me out of my pyjamas today and, yes, I might choose to have candy for supper. 

I can definitely put the "I give in" stamp of authenticity on this day. 

I knew when I cut myself on my own pyjamas this morning that it was time to raise the white flag. Seriously? Who cuts themselves on their own pyjamas?! 

Me, that's who, so I give in for today. Unto itself, while absurd, an attack from ones own pyjama bottoms might not be enough to shut down a day, but when it is on top of an extremely stressful time that is chock-a-block with a massive dental bill that will sink me into an even deeper financial quagmire of insurmountable debt, impending unemployment, rent going up next month, no money to pay for PTSD counselling and a finished book that I have no idea how to publish, I'm feeling a little down in the dumps right now, so I say:

"Thanks for knocking the stuffing out of me, life. The snowflake bling attack by my own pyjama bottoms was the last straw! I am going undercover for the day to try to find a way forward without losing my mind." 

Yep, it was the offending snowflake captured in the mugshot above. Pyjama bling pushed me over the edge. Hand bleeding, cleaned and bandaged, I sit down to write this - not because I want you to feel sorry for me (...feel free to do so if you want, or just roll a bottle of wine into the room and leave quietly), but because I know that we all have days like this. 

We cope, we cope and we cope some more. We exercise our stiff upper lips until we could use them as shelving; however, sometimes, you just gotta give in to the chaos and do whatever it will take to get you through the moment. 

And giving in is different than giving up. I don't want to end it all. I actually want it to be better, easier, kinder and more gentle. I don't want to look at my pyjamas as a potential threat to my personal security - that kinda takes the pleasure out of pyjama day - but I do have the capacity to adjust my angle to the shit storm swirling around me. ....so I cut the offending snowflake off my jammies. It's a shame really - it totally added to the pretty winter ambiance of the garment ...but not worth the health risk. 

I love that snowflake. I hate that snowflake. I was so happy when I bought these pyjamas. I wore them when I was taken up island to the lovely cabin for my 55th birthday. I sat in them in front of the cozy wood-burning fireplace and felt so content and special. Who knew they were plotting and preparing to turn on me at any moment. I have to believe it was an accident. Life... full of the unexpected: joy and hardship and sorrow and ease.

The pyjamas are like certain other experiences in my life. They do not intend to harm or make me suffer and yet I do suffer. Am I choosing to suffer? Yes, the cut hurts from the offending snowflake. I am astounded by the depth of the puncture it was able to make in my normally resilient hide. Was it done with malice? Was it about me at all? Of course not. Even I am not off the beam so far that I believe that. It's likely that most of the other things that have tripped me up on my path of life were not done with an intent to leave me penniless, harmed or on the streets. Yet, that has happened before and could happen again.

S**t happens ...to all of us. Rich, poor, powerful, weak - no one is exempt. 

I sure hope I don't end up out of work and homeless. I've been there already when I was younger and it was awful. The prospect of it terrifies me. I'm too old and sore to sleep on the ground or to stay up all night so I can stay safe from attack and sleep during the day. 

I wish I could stay where I am currently working. I went into it knowing that probably wouldn't happen as I am just covering someone's leave. I love this job. I love the people with whom I work. It is the first time in my life I have felt safe enough to be myself and the first time I have felt valued for my work and not "othered" because of my identity. I am eternally grateful to my friends and colleagues for the experience and I know that I am doing a good job. They have told me so and I know because I feel valued and valuable for my skills and my work ethic. My identity doesn't come into play any further than being a good person, a kind person and a hard-working person so, of course I don't want to leave. 

Imagine feeling safe and valued for the first time in your life - feeling a part of something for the first time in your life and then potentially having to walk away from it. The prospect of it sucks. It's life. I'm grateful for the experience, hopeful that I may get to continue to have it some way and afraid of never feeling safe again if it ends. ...Not to mention, having to leave working with some of the best, most kind people I have ever known! I will carry them with me always. 

Even in writing this, I fear punishment for speaking any of the truth of my past experiences - many things we fear come from the reality of our histories; nonetheless, I suppose there comes a time when you just say what is going on for you. Without malice, without expectation for change, you just speak your truth because, like Oprah said, everyone just wants to be seen, heard and to know that what they said meant something to someone. 

Snowflake - I know you didn't mean to harm me. :-) It's all going to be okay - no matter what.

With love always,

Gillian Cornwall, c. February 5, 2017.

Dedicated to my work family. Thank you.

The pyjamas in happier times...
G Cornwall, c. December 16, 2016

Sunday, June 22, 2014

Empathy

Empathy in Difficult Situations...
Gillian Cornwall - c. 2010

Empathy - I have been thinking about how we act on a day to day basis in our personal lives but in the workplace as well. Leaders and colleagues can appear to have a void of empathy for those with whom they work. This lack of understanding can have some disastrous results, not the least of which is the alienation of the team and their emotional divorce from the organization. This can be the first crumbling brick in the demise of an institution or business.

All leaders can benefit from coaching in the process of empathetic engagement. It takes desire, primarily, to learn how to acknowledge the problems or difficulties of a colleague. It takes development of emotional intelligence. It takes dealing with your own issues first and not packing your emotional stinginess in your lunch kit everyday and hauling it into the office. 

Certainly, it is unwise to get right in the depths of the pit with others when they are down. If you are both in there, then how will one of you guide the other out? Who will hold up the light to show the path? 

It is essential to acknowledge the fact that the person is in the pit and that you are aware that they might be uncomfortable or afraid in there. If you skip this step and go right to, "Hey, at least the pit wasn't bottomless!" or "Don't worry, you'll get out." and walk away, it becomes entirely apparent to the person in the pit that you do not want to know they are in there at all. In fact, you are entirely dismayed or indignant that they have been so thoughtless in sharing their predicament. "Pit person" should have quietly withered away to nothing without disturbing you. Obviously, in this context, this is NOT the way to go about recovery and healing. 

Once you have acknowledged the situation, as an effective leader, you can offer direct assistance if you are able - this too is a form of empathy. If you are out of your league with an issue, it is still essential to acknowledge its existence with the person. Once you have acknowledged, if you are uncertain in how to direct the person, you can tell them you will get back to them (give a time and date) with resources and make sure you follow up! Be real and be true. Your position makes your time no more or no less important than that of your colleagues. The amount of money you are paid to do your job is irrelevant in this scenario. Time taken to work together is an investment beyond measure. Remember that the people with whom you work are your colleagues, fellow humans, all deserving of basic respect. They are not "your employees", rather they are employed by the organization and you have been hired to lead them.

Know your responsibilities as a leader. 

Know the resources of your organization. 

Know the rights and benefits of your team.

If you don't know, find out now before the next scenario arises. 

Do not make assumptions about the person's experience or feelings based on your own history.

Once you have held up that light and helped guide the person from the pit, set a time to follow up and talk about it. This may involve listening and it may involve redirection to other resources. Keep your judgments to yourself and be clear about the time frame and methodologies you have in which to assist. Be empathetic and kind. The people with whom we work are our employer's 'human resource'. Think about these two words carefully. Think about them together and separately and their meaning and implications. Be honest - both with yourself and the person with whom you are engaging. 

It is not your responsibility to "fix" whatever is happening with the person. It is unlikely they need nor want "fixing". As Oprah said on her last show, "...every single person you will ever meet shares the common desire. They want to know: 'Do you see me? Do you hear me? Does what I say mean anything to you?..."

Try it. See people. Hear them. Acknowledge what they have said to you and let it flow through you without judgment or personal need. You needn't carry it but hold up that lantern and let folks know you are willing, as a fellow human being, to offer light and guidance as each of us makes our way down our own individual paths. 

-Gillian Cornwall, c. June 22, 2014

Resources: 

The following articles, books and scripts have been of great help to me on my journey to being more empathetic along my path for emotional and social intelligence:







Hawaii
Gillian Cornwall, c. 2006